Privacy Policy
This Privacy Policy explains how Snow Match Peanut Arch processes personal data on snowmatchpeanutarch.hair in connection with legal services for real estate agents. It describes the information we collect, how we use it, when we share it, and the choices and rights available to users.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
Information We Collect
We may collect identifiers and contact details, enquiry content, account or matter information you choose to provide, technical data such as device and browser details, usage records, and limited location information derived from your connection or settings. Where relevant to legal services for real estate agents, we may also process information relating to properties, transactions, instructions, and related communications.
Sources of Information
We collect personal data directly from you when you complete forms, send messages, request information, or otherwise interact with the site. We also receive data from your browser or device, from cookies and similar technologies, and from service providers that support hosting, analytics, security, and communications. In some cases, information may be provided by a client, counterparty, or other person involved in a matter where this is necessary for our services.
Types of Cookies
The site may use essential cookies to support security, page navigation, and form handling. We may also use analytics cookies to understand how the site is used and to improve content and performance. Preference cookies may remember selected settings, and session cookies may help maintain continuity during a visit. Cookie use is kept to a standard level appropriate for a professional services website.
Cookie Controls
You can usually manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site performance or limit certain functions. Essential cookies are used to operate the site and cannot always be disabled without affecting basic functionality.
Your Rights
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing. You may also ask for details about how your information is used or shared. Where we rely on your consent for a specific activity, you may withdraw that consent for future processing.
Making a Request
To protect privacy and security, we may need information to verify your identity before acting on a request. We will assess each request in line with applicable law and respond within a reasonable period. If we cannot fully comply, we will explain the reason where permitted.
Retention of Information
Retention periods depend on the nature of the information, the purpose for which it was collected, and any legal, accounting, or record-keeping obligations that apply. When information is no longer needed, we will delete it, anonymise it, or securely archive it where continued retention is required. Some records may be kept longer if they relate to a dispute, compliance review, or ongoing service matter.
Changes to This Policy
The updated version will apply from the date it is posted on the site unless a different effective date is stated. Where a change is material, we may provide additional notice through the site or by another reasonable method. We encourage users to review this policy periodically.
Contact Details
How We Use Information
We use personal data to respond to enquiries, provide and manage legal services, communicate about matters, maintain records, operate and secure the site, monitor performance, improve functionality, and meet legal, regulatory, and professional obligations. We may also use information to detect misuse, resolve disputes, and support internal administration.
Service Providers and Partners
We may share personal data with hosting providers, IT and security support, analytics services, document or communication tools, and other professional advisers or contractors who assist us in operating the site or delivering services. These parties are expected to handle information under appropriate confidentiality and security obligations and to use it only for the services they provide to us.
Legal Disclosure
We may disclose personal data where necessary to comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, or support the prevention or investigation of fraud, security incidents, or other misuse. We may also share information where a transaction, dispute, or regulatory matter requires it.